All AHnames.com services are operating on a prepay basis. AHnames.com customers may decide to cancel their accounts at any time.
Refund is offered only for the VPS service if the cancellation request is made within 5 (five) days of purchasing/renewal/date of billing of the service, according to our Money Back Guarantee Policy. To cancel a service, the Customer needs to use a "cancel button" in his/her web hosting Control Panel. Any incentives (free bonuses, etc.) offered to the Customer upon sign-up will be also cancelled.
Domain name registrations/transfers, service upgrades, additional VPS services (ip, traffic) are treated as non-refundable services and cannot be cancelled or refunded after being activated upon customer request.
AHnames.com offers a 5-day money back guarantee.
If, for any reason, you are dissatisfied with our VPS services, we will refund your hosting fees at any time to your account during the first 5(five) days after the purchasing/renewal/date of billing of the service. You can submit a refund request in a ticket from your web hosting Control Panel.